Welcome to the topic of continuous quality improvement (CQI)! This video course, "Business Process Reengineering (BPR): Implementing Radical Change," provides tools for completely reinventing processes in order to make them as effective as possible. This video lesson, "Business Process Reengineering (BPR): Introduction," is the first of six. From the lesson, learners will come to understand the basic information about BPR, including what BPR is and what it isn’t.
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