Business Etiquette Rules

Course Overview

The proper business etiquette is very important for workers to observe in order to create a professional workplace. There are four specific areas of business etiquette that provides a basic framework for a successful company.

How you conduct yourself in the business world will have a huge impact on your career. You can't act the same way with business associates as you do with your friends. Business etiquette allows a basic framework for business people to follow so that a professional environment is maintained.

Business etiquette allows a basic framework for business people to follow so that a professional environment is maintained. It is very important for individuals to understand how to act in the workplace. There are four key areas of business etiquette that will help create a productive and successful business environment:

1. Communication styles
2. Dress and appearance
3. Technology
4. Social situations

Learning Outcomes

• Highlight the purpose of business etiquette
  
• List and elaborate upon the four main components of business etiquette
  
• Understanding subject, greeting, and signature etiquette
  
• Using CC, BCC, and Reply All
  
• Text messaging etiquette
  
• Writing business letters
  
• Leaving voicemail
  
• Understanding what to say over the phone