The team at Cutting Edge have decided that Carol needs to work on her EQ (emotional intelligence) skills. Steve and Sam run training for the staff. Carol thinks no such training is called for. Sanjay has problems with his emotions, being quick to snap at colleagues and denigrate their work. Dion advocates reading peoples body language and being sensitive to their needs. Casey is the eternal victim of Sanjays anger and Barney encroaches on Serena's personal space. Dion and Sherry attempt a role-play which gets out of hand. Serena, the VP, still manages not to notice other peoples reactions. Marcus breaks up an argument by praising everyones efforts at growing and developing their EQ. Marcus praises everyones efforts at the end of the session. Steve and Sam decide that Carol is more of a TORmentor than a mentor.
Key Learning Points
Seek to understand feelings and emotions. Communicate, connect and care.
BOOST EMOTIONAL INTELLIGENCE
Comedy makes learning fun
This course is part of the Cutting Edge Communication Comedy Series, created by Psychologist Eve Ash and comedienne Erin Brown, starring Emmy-award winning Kim Estes. A powerful training series covering topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues.
Everyone will laugh and learn with these short episodes that highlight dos and don'ts. This Australian produced series was filmed on location in Los Angeles.