Empathy is the ability to see things through other people’s eyes.
The Skillshub "Boost Your Empathy" course provides four main points of how you can improve your empathy.
Once the course is completed, you will have the ability to focus on the other person and how they're feeling, understand their viewpoint and fully understand why you should not judge them and try not to give commands or instructions on what they should do. When you show empathy, you build trust and openness with the other person, therefore being an important trait for a manager to have as part of their skillset.
The Skillshub Rapid Recall Microlearning Series is made up of a Video, Action Planning, Cheat Sheet, Coaching Blueprint and Session Notes to allow you to take action back in the workplace. The session also requires you to pass a quick-fire quiz with a maximum of three multiple choice questions.