Behaviour & Body Language

Behaviour & Body Language

Learn how to effectively use body language and other non verbal cues to establish positive relationships with customers

Updated Feb 14, 2019

 People judge us primarily on what they see… Not what we say! This is an essential concept that you must understand to have success in retail sales.  After completing this session, you will understand how to use non-verbal communication to establish positive relationships with your customers – and make more sales. 

This lesson forms part of the Retail Sales Academy course.