Being able to balance conflicting priorities of customers is a sophisticated skill to develop, and yet a necessary one. Build your ability to do this and you will greatly increase your personal performance and value to the team. The reason, if you’re able to successfully balance your customers’ needs while still meeting them, you’re making many customers happy at once, and anyone who can do that is certainly an asset to any organization. This course will help you when you have more than one request from a client that must be met or delivered at the same time. Although sometimes this isn’t a problem, at other times you may have a number of work priorities already and the added client requests make it difficult to do it all.
This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).