Avoiding Jargon and Slang

Course Overview 

One of the biggest barriers to communication is when speakers and writers assume that the people they are addressing know a great deal more than they actually do. The use of jargon and slang can turn any business relationship into a communication nightmare! How the message is delivered can greatly affect the clarity of understanding of the receiver.

Learning Objectives 

This communication training video explores the importance of:

• Avoiding jargon and technical terms
• Asking questions to clarify meanings
• Tailoring language for particular target groups
• Building rapport and its impact on the communication process

Target Audience 

Aimed at all workers.

Business Outcomes  

Clarify the communication in your workplace with this easy to follow communication video.

Duration  

 6 Minutes