Approaching New Customers Video Plus
Interactive

Approaching New Customers Video Plus

Understand the art of making a sale through effective interaction between the organisation and its customers.

This course explores the interaction between the organisation and its customers. We will look at the importance of knowing your product, building a rapport, and understanding the customer’s needs. You will learn to gather information, present solutions, handle objections, and gain commitment in order to make the sale.

This Video Plus course contains a high quality video and short quiz, perfect as a handy refresher or for learners who are pushed for time!