By taking this Affinity Diagrams course, you will gain an understanding of how this helpful diagnostics tool can be used to help solve complex problems. You will learn how to sort and display facts and ideas to create an Affinity Diagram, identify features of this kind of diagram, and understand the advantages and potential issues of using this tool.
Target Audience
Anyone with an interest in Lean or improving processes or projects.
Business Outcomes
Understanding how this diagnostic tool can help solve complex problems.
