Adaptability is a critical quality that employers seek in early 21st-century employees. With rapid changes in technology, diversity and society, companies need employees who are open to new ideas, flexible enough to work through challenging issues, and generally able to cope when things don’t go as planned. Demonstrating adaptability through actions can gain you favor with co-workers and supervisors.
Adaptability is the ability of an individual, team or organisation to adjust or change itself to best meet the needs of the situation or environment. So that if change occurs, an adaptable person or team will adjust and find how best to perform in the new situation themselves, as opposed to having to be retrained. Adaptable staff, particularly frontline staff can make all the difference to changing customer needs and the profitability of a company for instance.