Active Listening Video Plus

Active listening is the key to effective communication. It is important to show the speaker that you are listening to them, and one way to do this is to use the S.O.L.E.R technique. We will explore this technique and the ways in which you can prepare for effective communication, as well as examining both the verbal and non-verbal signals of active listening.

This Video Plus course contains a high quality video and short quiz, perfect as a handy refresher or for learners who are pushed for time!