Acting with Appropriate Speed to Problems
Interactive

Acting with Appropriate Speed to Problems

Learn how to better identify opportunities for feedback and the importance of delivering it quickly

Vado Inc.
Updated Aug 28, 2017

There are a lot of components to giving great feedback, and timing is one of them. The closer the feedback is to the actual behavior, the more effective it is. The events are fresh in everyone’s mind, and the person receiving the feedback can connect the feedback to what just happened. The longer it is between feedback and the event, the harder it is to remember all the details, and oftentimes feedback loses its effectiveness. This course provides instructions to help you think about what has happened on your team over the last few weeks. You’ll capture the performance issues that required feedback or an intervention from you. The performance issues could be anything requiring coaching or feedback; such as a task not performed in the right way, a customer or service issue, a safety issue, or general performance problems. The course will then help you determine if you acted with the right level of speed or what you need to do in the future to strengthen the timing of your coaching actions.

Course Accreditation

This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).

;