Course Overview
Real world situations that any employee can face in a given moment and for which they need immediate and easy to apply answers
Target Audience
Managers
Learning Objectives
I have a very nervous team member who occasionally, under stressful circumstances, loses all sense of decorum with me and with colleagues. Sometimes the situation gets beyond my control. How should I manage it?
Business Outcomes
Participants receive an immediate and practical support to situations they face where they are unsure of the best way to manage them. HR reduces the number of help queries and become more productive and the hole organization improves.
Duration
15 Minutes
