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A Team Member is Uncooperative

Understand the process to evaluate whether or not a person is actually being uncooperative in the first place.

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Audio English
Folder 1 lesson (9 mins)
Phone Mobile access
interactive

A Team Member is Uncooperative

Understand the process to evaluate whether or not a person is actually being uncooperative in the first place.

Popularity
5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating

What you'll learn

The Certificate in A Team Member is Uncooperative Course will teach you:
check-circle The process to evaluate whether or not a person is actually being uncooperative in the first place. check-circle The ability to remain polite and courteous and follow the proper steps to uncover the reason(s) behind uncooperative behavior. check-circle The correct manner for respectfully confronting the uncooperative employee and successfully resolving the issue.

Course Description

What do you say when someone isn’t pulling their weight? Knowing why a person is behaving this way is the first step to resolving the problem.This module shows you how to use specific examples of uncooperative behavior to guide the team member to a constructive discussion. The goal of this "What to say when..." course is to make clear that anytime someone is being uncooperative they will have a reason, and following the proper steps to uncover the reason is the key to resolving the problem.