interactive
A Team Member is Uncooperative
Understand the process to evaluate whether or not a person is actually being uncooperative in the first place.
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What you'll learn
The Certificate in A Team Member is Uncooperative Course will teach you:
The process to evaluate whether or not a person is actually being uncooperative in the first place.
The ability to remain polite and courteous and follow the proper steps to uncover the reason(s) behind uncooperative behavior.
The correct manner for respectfully confronting the uncooperative employee and successfully resolving the issue.
Course Description
What do you say when someone isnt pulling their weight? Knowing why a person is behaving this way is the first step to resolving the problem.This module shows you how to use specific examples of uncooperative behavior to guide the team member to a constructive discussion. The goal of this "What to say when..." course is to make clear that anytime someone is being uncooperative they will have a reason, and following the proper steps to uncover the reason is the key to resolving the problem.
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