10 Minutes ADVANCED Difficult Customers
Course

10 Minutes ADVANCED Difficult Customers

Learning Planet
Updated Jul 09, 2018

Course Overview

This 10 minute video provides some tips and techniques to help deal with difficult customers. You will learn about de-escalation techniques, understanding emotions and more ways to manage difficult customers. It is designed as a more advanced training video than a beginner would learn from. There is a workbook for this video.

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