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Level 2 / Wine Service

COURSE
Small Batch Learning
41 mins

Level 2 / Wine Service

COURSE
Small Batch Learning
41 mins
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

Course Overview

A guide to the skills and techniques required for wine service in a bar or beverage service environment, featuring 41 minutes of learning material (video, text and photo). The course covers the essentials of wine service from glassware, storage and opening bottles, to serving by both the glass and the bottle.

In this course, you will learn:

  • How to store wine safely.
  • The different glassware needed for wine service.
  • How to serve wine – by the glass and bottle – and the equipment needed.
  • How to open bottles.

Target Audience

The course is intended for existing staff in the hospitality industry expected to serve wine, plus anyone working in an F&B service role who needs to strengthen their knowledge on wine service.


Learning Outcomes

This course provides a more in-depth guide to the requirements of wine service in a bar or restaurant environment, focusing on glassware, storage, opening cork, screwcap and sparkling wine bottles, and serving by both glass and bottle.


Business Outcomes

By ensuring a thorough understanding of the skills, techniques and processes necessary to meet guests' service expectations, this course will empower staff in their role as hospitality service professionals. Enhancing employees’ ability to better serve guests has a flow-on effect throughout the whole business, in terms of positive reviews, social media and word-of-mouth recommendations – which helps increase repeat clientele and maximises revenue.

Learning
Introduction

The service skills you need to keep wine lovers smiling.

Introductiontext
Glassware

Which glasses to use and how to care for them.

Wine Service: Glassware - What you need to knowtext • 3 mins
Wine Service: Glassware - Why use a wine glass?text • 3 mins
Wine Service: Glassware - What about no stems?text • 3 mins
Wine Service: Glassware - Bowl shapetext • 3 mins
Wine Service: Glass care - Part 1text • 3 mins
Wine Service: Glass care - Part 2text • 3 mins
Wine Service: Glassware - Polishingtext • 3 mins
Glassware - Quizquiz
Storage

Protecting your stock even when you don't have a wine cellar. 

Wine Service: Storage - Protecting your stocktext • 3 mins
Wine Service: Storage - Understanding the riskstext • 3 mins
Wine Service: Storage - Risk controltext • 3 mins
Wine Service: Storing open winetext • 3 mins
Wine Service: Storage - Other solutionstext • 3 mins
Storage - Quizquiz
By the Glass

How to take and deliver wine by the glass orders confidently.

Introduction: Wine Service by the Glasstext • 3 mins
Knowing the Wine Menutext • 3 mins
Trial by Chardonnaytext • 3 mins
How to Serve Wine by the Glass - Glass size and where to pourtext • 3 mins
How to Serve Wine by the Glass - To taste, or not to taste?text • 3 mins
How to Serve Wine by the Glass - How much to pour and the re-ordertext • 3 mins
How Long Does Open Wine Stay Fresh?text • 3 mins
Wine Service: By the Glass - Quizquiz
By the Bottle

Do not be afraid; bottle service is your time to shine. 

Introduction: Wine Service by the Bottletext • 3 mins
Wine Service by the Bottle - The right glasstext • 3 mins
Wine Service by the Bottle - The correct temperaturetext • 3 mins
Wine Service by the Bottle - Presenting and opening the bottletext • 3 mins
Wine Service by the Bottle - Tastingtext • 3 mins
Wine Service by the Bottle - How much to pour?text • 3 mins
Wine Service by the Bottle - Ice bucketstext • 3 mins
Wine Service by the Bottle - The re-filltext • 3 mins
Wine Service by the Bottle - The re-ordertext • 3 mins
By the Bottle - Quizquiz
Opening Bottles

Practise, practise, practise... then relax. 

Practice makes perfecttext
Opening Still Wine With a Corkvideo • 2 mins
Opening Sparkling Wine With a Corkvideo • 2 mins
Opening Still Wine With a Screwcapvideo • 2 mins
Opening Bottles - Quizquiz