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Level 2 / Beer Service

COURSE
Small Batch Learning
25 mins

Level 2 / Beer Service

COURSE
Small Batch Learning
25 mins
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

Course Overview

A guide to the skills and techniques required for beer service in a bar or beverage service environment, featuring 25 minutes of learning material (video, text and photo). The course covers the essentials of beer service from glassware to storage and pouring a pint.

In this course, you will learn:

  • How to store beer (bottles, cans, kegs).
  • How to manage a draught system.
  • How to choose and take care of glassware.
  • How to serve the perfect beer.

Target Audience

The course is intended for existing staff in the hospitality industry expected to serve beer, plus anyone working in an F&B service role who needs to strengthen their knowledge on beer service.


Learning Outcomes

This course provides a guide to the requirements of beer service in a bar or restaurant environment, focusing on glassware, storage and the pouring of pints.


Business Outcomes

By ensuring a thorough understanding of the skills, techniques and processes necessary to meet guests' service expectations, this course will empower staff in their role as hospitality service professionals. Enhancing employees’ ability to better serve guests has a flow-on effect throughout the whole business, in terms of positive reviews, social media and word-of-mouth recommendations – which helps increase repeat clientele and maximises revenue.

Learning
Introduction

Why you need to get beer service right.

Beer Service - Not so simpletext
Glassware

Learn the different glassware needed for beer and how to look after it. 

Beer Service: Glassware - Introductiontext • 3 mins
Know your beer glassware - Pilsner and Chalicetext • 3 mins
Know your beer glassware - Weizen, pint and steintext • 3 mins
Cleaning beer glassware - "Beer clean”video • 2 mins
Cleaning beer glassware - Further tipstext • 3 mins
Glassware - Quizquiz
Storage

Looking after your stock to make sure quality doesn't drop. 

Storing Beer Bottles & Cans - Part 1text • 3 mins
Storing Beer Bottles & Cans - Part 2text • 3 mins
Storing Draught Beer - Cold chain supply and keg storagetext • 3 mins
Storing Draught Beer - Tapping a keg, shelf life and choicetext • 3 mins
Storing Draught Beer - Beer lines and gas systemtext • 3 mins
Storage - Quizquiz
Serving

How to pour the perfect pint.

Beer Service: Not all beer is served the sametext • 3 mins
Beer Service: The headtext • 3 mins
Beer Service: Getting the head right with draughtvideo • 2 mins
Draught system tips - First beer, long breaks and rinsingtext • 3 mins
Draught system tips - Warm glasses, tap touching and techniquetext • 3 mins
Serving bottled beertext • 3 mins
Beer serving temperaturestext • 3 mins
Beer serving mistakestext • 3 mins
Serving - Quizquiz