Accredited Course, helps you get qualified and become immediately productive as a member of your IT/service management environment.
This course prepares you for an internationally recognised qualification in ITIL® Service Management; by far the most widely adopted and globally recognized best practice for Service Management.
ITIL® provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.
ITIL is mapped in ISO 20000 Part 11. This recognizes the way that ITIL can be used in to meet the requirements set out for ISO 20000 certification.
The purpose of the ITIL Foundation certificate in IT Service Management is to certify that the candidate has gained knowledge of the ITIL terminology, structure and basic concepts and has comprehended the core principles of ITIL practices for service management including the links between lifecycle stages, the processes used and their contribution to service management practices.
This package is accredited for and covers Foundation level study and qualification.
Benefits of Method:
Foundation Level - Course Content:
When you are ready to take the Foundation Exam/Qualification, please contact your Learning Service Provider – SkillSolve Training (email@example.com +44 (0)1202 970910) to arrange your exams.
Accredited elearning for ITIL® Service Management - Foundation level study/qualification