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ITIL Intermediate OSA Certification Training

COURSE
3T
360 Training

ITIL Intermediate OSA Certification Training

COURSE
3T
360 Training
The learning objectives of this course are: - Apply OSA processes to various phases of IT operations and service management - Manage and improve the everyday operation of IT services - Describe how to enable high quality and cost effective IT services - Assess challenges, critical success factors, and risks