Log in
Log inBook a demo

ITIL Foundation

COURSE
3T
360 Training

ITIL Foundation

COURSE
3T
360 Training
The ITIL Foundation course imparts knowledge on the fundamental awareness of the ITIL framework. Through this course you would be able to: - Learn about the best practices, generic concepts, key principles, and ITIL 2011 process models - Clear the ITIL Foundation exam - Gain a clear understanding of the ITIL framework - Learn about the purpose, objective and scope of service strategy, service design, service transition, service operations, and Continual Service Improvement - Learn how to apply ITIL tools, techniques and concepts - Optimize customer experience by improving efficiency and effectiveness in business changes - Apply lean principles and automate standard tasks, to improve efficiency of ITSM processes