ITIL Foundation

COURSE
3T
360 Training

ITIL Foundation

COURSE
3T
360 Training
$499pp
$499pp
The ITIL Foundation course imparts knowledge on the fundamental awareness of the ITIL framework. Through this course you would be able to: - Learn about the best practices, generic concepts, key principles, and ITIL 2011 process models - Clear the ITIL Foundation exam - Gain a clear understanding of the ITIL framework - Learn about the purpose, objective and scope of service strategy, service design, service transition, service operations, and Continual Service Improvement - Learn how to apply ITIL tools, techniques and concepts - Optimize customer experience by improving efficiency and effectiveness in business changes - Apply lean principles and automate standard tasks, to improve efficiency of ITSM processes