Hospitality Plus - Hospitality Service Excellence

COURSE
CE
Catalyst Education
30 mins

Hospitality Plus - Hospitality Service Excellence

COURSE
CE
Catalyst Education
30 mins
A$34.95per person
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
A$34.95per person
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

1. List the key characteristics required to be a successful hospitality professional
2. Explain the tools and resources used in the hospitality industry
3. Outline what is required to set up for service effectively
4. Follow a work plan to maximise efficiency during service
5. Provide quality customer service
6. Deal with complaints effectively
7. Close-down after service efficiently.

Learning
Hospitality Service Excellence
This module should take approximately 45 minutes to complete
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