Guest Complaints

INTERACTIVE
Elearning WMB
20 mins

Guest Complaints

INTERACTIVE
Elearning WMB
20 mins
£10per person
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
£10per person
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

Course Overview 

This e-learning covers handling guest or client complaints, how to escalate them and following up afterwards.

Target Audience 

Business and corporate

Learning Objectives 

  • How to deal with guests whose names are complicated
  • Escalate a complaint
  • Follow up afterwards

Duration 

20 Minutes

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