Problem Solving
One of the most valuable skills you can have in the workplace is the ability to solve problems – clearly, calmly and effectively. Get ready to improve your problem solving skills with online training.
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Creative problem-solving
Interaction Training
20 mins
A$60 + GST
Put simply, creative problem-solving is about escaping the standard patterns that control thinking so that you can discover options that you previously could not see. In this course, we look at a variety of techniques that can help to generate creative ideas. 
Problem-solving and decision-making
Interaction Training
45 mins
A$60 + GST
The need to solve problems and make decisions occurs every day, both within and outside the workplace. Sometimes the problem is clear, often it will require identification and clarification. This course provides a basic framework for problem-solving and decision-making.
Introducción a OSHA y la Ley de OSH
360 Training
Este módulo de dos horas le da a los trabajadores información introductoria acerca de la Administración de Salud y Seguridad Ocupacional (OSHA). El módulo incluye seis lecciones:¿Por qué OSHA es importante para usted?¿Qué derechos tiene al amparo de OSHA?¿Qué responsabilidades tiene su empleador al amparo de OSHA?¿Qué dicen las normas de OSHA?¿Cómo se llevan a cabo las inspecciones de OSHA?¿A dónde puede acudir por ayuda?El presente módulo proporciona información básica sobre la historia y misión de OSHA, los derechos de los trabajadores al amparo de OSHA, las responsabilidades de los empleadores al amparo de OSHA, las normas de OSHA, inspecciones de OSHA y los recursos de seguridad y salud, incluyendo cómo presentar una queja relacionada con OSHA. Este módulo será benéfico para todos los que están directa o indirectamente involucrados con OSHA y la Ley de Seguridad y Salud Ocupacional (OSH Act).
Retail Excellence - Problem Solving
Catalyst Education
30 mins
A$34.95 + GST
This module will present you with a number of ideas, techniques and strategies to help you overcome problems and challenging situations in the workplace. By the end of this module you should be able to:  Identify the benefits of developing problem solving abilities,List a number of different problem solving strategies,  Apply problem solving strategies to different situations,Rate the appropriateness of potential solutions.
Problem Solving Techniques
Released 4/20/2017 You can't solve a problem unless you can get to the cause—and sometimes there's more than one. In this course, learn techniques for identifying the root cause of a problem, generating options, and selecting the best solution. Chris Croft takes you through several methods for identifying what's actually causing a problem, including looking at the whole system when a problem is actually a symptom of a larger issue. He also explains how to generate potential solutions using mind maps and decision trees, how to boost your creativity to help you come up with more insightful options, and how to use both logic and your intuition to select the right solution to your problem. Topics include: Identifying the real problem Generating possible solutions Brainstorming Boosting your creativity Using your intuition and logic Selecting the best solution Considering implementation
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