Management
Are you looking to improve your management and leadership skills? Being a good manager is something that can be continually developed and improved upon – and there are plenty of online resources to help you build your management skill set.
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INTERACTIVE
Incontinence Suite - 07 Dementia and Incontinence
Kineo Learning
25 mins
A$38.50
Course OverviewThis course has been developed to provide an understanding of good practice continence care for those with dementia. Target AudienceThis course is aimed at any staff working in an aged care facility required to undertake incontinence training. Learning ObjectivesThis course will provide an understanding of:The different diseases that can cause dementiaThe impact dementia can have on a person's behaviour and how this has consequences for their everyday continence careHow to make it easier for dementia sufferers to toilet themselvesHow to choose appropriate products to facilitate self-changing and toiletingHow to appropriately approach individuals with dementia Duration25 Minutes
INTERACTIVE
Slips and Trips Hazard Guide
Kineo Learning
10 mins
A$38.50
Course OverviewThis course has been developed to provide the learner with an understanding of the controls that should be applied to slips and trips in the workplace. Target AudienceThis course is aimed at workers who are already competent and is used as a sign off to confirm competence. Learning ObjectivesThis course will provide you with information about:What slips and trips are and some of the ways that you may be exposed to slips and tripsControls that should be applied to reduce the risk associated with slips and trips Duration10 Minutes
COURSE
Business Analyst
Security Innovation
4 hrs
$468
Provides learners with the knowledge and skills necessary to ensure adherence to system and information security policies as well as compliance with relevant governmental and industry standards.  This learning path also introduces learners to the essentials of access control, configuration management, risk assessment, auditing and authentication. Courses Include AWA 101 Fundamentals of Application Security AWA 102 Secure Software Concepts DES 101 Fundamentals of Secure Architecture ENG 114 Essential Risk Assessment ENG 116 Essentials Security Planning Policy and Procedures ENG 117 Essential Information Security Program Planning ENG 211 How to Create Application Security Design Requirements
COURSE
Operations/IT Manager
Security Innovation
7 hrs
$468
Introduces basics of application security and essential goals and controls needed to manage the development of secure software. Courses will also explore management of risks associated with the software development lifecycle while diving into developing, implementing, and ensuring compliance with operational application security policies and procedures. Courses Include DES 214-216 Secure Enterprise Infrastructure Series ENG 110 Essential Account Management Security ENG 111 Essential Session Management Security ENG 112 Essential Access Control for Mobile Devices ENG 113 Essential Secure Configuration Management ENG 114 Essential Risk Assessment ENG 115 Essential System and Information Integrity ENG 116 Essential Security Planning Policy and Procedures ENG 117 Essential Information Security Program Planning ENG 118 Essential Incident Response ENG 119 Essential Security Audit and Accountability ENG 120 Essential Security Assessment and Authorization ENG 121 Essential Identification and Authentication ENG 122 Essential Physical and Environmental Protection ENG 123 Essential Security Engineering Principles ENG 124 Essential Application Protection ENG 125 Essential Data Protection ENG 126 Essential Security Maintenance Policies ENG 127 Essential Media Protection ENG 205 Fundamentals of Threat Modeling
COURSE
Systems Administrator
Security Innovation
15 hrs
$468
Provides learners with fundamental knowledge necessary to secure networks and systems. This learning path is designed to present a holistic approach to network and system security with an exploration of controls, monitoring access, operational procedure and formal auditing and logging. Courses Include AWA 101 Fundamentals of Application Security AWA 102 Secure Software Concepts COD 141 Fundamentals of Secure Database Development COD 219 Creating Secure Code SAP ABAP Foundations COD 261-266 Secure Scripting Series  DES 214-216 Secure Enterprise Infrastructure Series  DES 222-231 Applying OWASP 2017 Mitigations Series  ENG 110 Essential Account Management Security ENG 111 Essential Session Management Security ENG 113 Essential Secure Configuration Management ENG 118 Essential Incident Response ENG 119 Essential Security Audit and Accountability ENG 121 Essential Identification and Authentication ENG 122 Essential Physical and Environmental Protection ENG 123 Essential Security Engineering Principles ENG 125 Essential Data Protection ENG 127 Essential Media Protection ENG 191-195 Implementing the MS SDL into your SDLC Series  ENG 205 Fundamentals of Threat Modeling
COURSE
Development Manager
Security Innovation
7 hrs
$468
Introduces application security best practices required to adhere to system and information security policies and compliance. Learners will learn how to apply these best practices to requirements, design, and implementation phases of the software development lifecycle. Courses Include AWA 101 Fundamentals of Application Security  AWA 102 Secure Software Concepts DES 260 Fundamentals of IoT Architecture and Design ENG 110 Essential Account Management Security  ENG 114 Essential Risk Assessment ENG 117 Essential Information Security Program Planning ENG 205 Fundamentals of Threat Modeling ENG 191-195 Implementing the MS SDLC into your SDLC Series  DES 101 Fundamentals of Secure Architecture ENG 211 How to Create Application Security Design Requirements
INTERACTIVE
Bullying and Harassment for Managers and Supervisors
Kineo Learning
1 hr 30 mins
A$38.50
Course OverviewThis course has been designed to provide managers and supervisors with an understanding about workplace bullying and harassment, and what they can do to prevent and manage bullying and harassment in their workplace. Target AudienceThe course has been designed to provide training for managers and supervisors in Australian organisations. Learning ObjectivesThis course will provide an understanding of:The effects of bullying and harassment in the workplaceThe types of behaviour that are considered bullying and harassmentResponsibilities of managers and supervisorsHow to identify bullying and harassmentHow to prevent and manage bullying and harassment using a risk management approachHow to handle incidents or reports of bullying or harassment Duration90 Minutes
COURSE
2017 7th International Conference on Financial Management and Economics (ICFME 2017)
Description Publication: For papers submitted for the ICFME 2017, we offer two options of publication as following: Option A: Journal of Economics, Business and Management (JOEBM, ISSN: 2301-3567, DOI: 10.18178/JOEBM), which will be included in Engineering & Technology Library, Electronic Journals Library, Ulrich's Periodicals Directory, MESLibrary, Google Scholar, Crossref, and ProQuest. Option B: International Journal of Trade, Economics and Finance (IJTEF, ISSN: 2010-023X, DOI: 10.18178/IJTEF) , which will be included in Engineering & Technology Digital Library, ProQuest, Crossref, Electronic Journals Library, EBSCO, and Ulrich's Periodicals Directory Additional Information Submission: Each paper is limited to 5-8 pages normally, additional pages will be charged. Please follow the Conference format. Submissin Link: You can also send us your paper via the confernece E-mail box: icfme@iedrc.org. Social Media
COURSE
2017 International Conference on Sustainable Tourism Management (ICSTM 2017)
Description For papers submitted to ICSTM 2017, we offer the publication as following: Journal of Advanced Management Science (JOAMS, ISSN: 2168-0787, DOI: 10.18178/joams) as one volume, and will be included in Ulrich's Periodicals Directory, Google Scholar, Crossref, Engineering & Technology Digital Library, etc. Additional Information There are two methods for submitting your paper: 1. By our electric system: 2. By our contact email box: http://www.icstm.org/ Please feel free contact with us: Shira Lou (Conference Secretary) E-mail: icstm@etpub.com phone: +1-858-866-9105 (USA) +86-28-86512185 (China) == For more information about international conferences, please visit our conference website: ICSTM 2017 website: http://www.icstm.org/ Social Media
COURSE
2017 4th International Conference on Economics, Society and Management (ICESM 2017)
Description Paper publication: All papers submitted to the ICESM 2017, will be published in Journal of Economics, Business and Management (JOEBM, ISSN: 2301-3567, DOI: 10.18178/JOEBM), which will be indexed by DOAJ, Engineering & Technology Library,  Electronic Journals Library, Ulrich's Periodicals Directory, MESLibrary, Google Scholar, Crossref, and ProQuest.   Additional Information Submission methods: 1.  icesm@iedrc.net  2. Social Media
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COURSE
2017 8th International Conference on Construction and Project Management (ICCPM 2017)
Description All papers for the ICCPM 2017 will be selected and published according to the paper theme in the following journals: International Journal of Innovation, Management and Technology (IJIMT, ISSN: 2010-0248, DOI: 10.18178/IJIMT) as one volume, and will be included in the Abstracting/ Indexing: Google Scholar, Ulrich's Periodicals Directory, Engineering & Technology Digital Library, Crossref and ProQuest, Electronic Journals Library. Additional Information There are two methods for submitting your paper: 1. By our electric system: 2. By our contact email box: iccpm@iedrc.org Please feel free contact with us: Mr. Feng (Conference Secretary) E-mail: iccpm@iedrc.org Tel: +852-3500-0005 (Hong Kong)        +1-313-263-4817 (USA)        +86-28-86528478 (China) Social Media
INTERACTIVE
Complaints Management
Kineo Learning
55 mins
A$38.50
Course OverviewComplaints Management will give you an insight into the best way of handling and managing complaints as well as the opportunity to practice dealing with difficult situations.Target AudienceThis course is suitable for any current manager or leader, or someone aspiring to move into this area of responsibility. This course was developed in the UK, although the core principles and guidelines can be applied in any country.Learning ObjectivesAfter completing this module, you will be able to:identify a complaintidentify effective techniques to deal with complaintsidentify and explore potential consequences of mishandled complaintsidentify the techniques and behaviours for managing conflict effectivelyidentify the root cause of a complaint and state how to log it.Duration55 Minutes
INTERACTIVE
Effective Decision Making
Kineo Learning
1 hr 10 mins
A$38.50
Course OverviewEffective Decision Making module will teach you the skills needed to reach the best possible decisions, improving your knowledge of the decision-making process to enable effective decision making in the workplace.Target AudienceThis course is suitable for any current manager or leader, or someone aspiring to move into this area of responsibility. This course was developed in the UK, although the core principles and guidelines can be applied in any country.Learning ObjectivesAfter completing the module, you will be able to:recognise when decisions need to be made and define their objectivesselect and use the most suitable decision-making tool for their needsidentify methods for collecting information to inform decision making and identify biasidentify the best ways to communicate the decisionidentify how to effectively review the decision.Duration70 Minutes
INTERACTIVE
Problem Solving
Kineo Learning
1 hr 5 mins
A$38.50
Course OverviewThis course will improve your problem solving techniques and enhance their effectiveness both in and outside of the workplace.Target AudienceThis course is suitable for any current manager or leader, or someone aspiring to move into this area of responsibility. This course was developed in the UK, although the core principles and guidelines can be applied in any country.Learning ObjectivesAfter completing this module, you will be able to:define problems clearly to determine their nature and their effect on the organisationidentify and interpret problem data to establish trends/patternsidentify the root cause of a problemidentify a strategy for implementing their solutionrecognise the impact of their solution to ensure the problem has been resolved effectively.Duration65 Minutes
INTERACTIVE
Head in the sand?
Walkgrove Admin
15 mins
Premium
Course OverviewTackling difficult conversationsTired of avoiding difficult conversations? Does not having them stress you out? This topic will help you to uncover your avoidance tactics and REAP the rewards of hitting the conversations you dread head on. Target Audience Learning ObjectivesDefine “difficult conversations” with examplesPrepare for difficult conversationsFollow through a process for having a difficult conversationDescribe the key skills required to have a successful conversationIdentify the most common mistakes in having difficult conversations Business OutcomesAvoid repercussions from badly handled 'difficult conversations'. Duration15 Minutes 
INTERACTIVE
It's what you don't say
Walkgrove Admin
15 mins
Premium
Course OverviewGet to grips with non-verbal communicationThe way we move our body and the way we say things adds meaning and emphasis to the words we speak. Want to tap into the power of non-verbal communication? Then try this topic. Target AudienceGreat for junior and aspiring managers and for individuals who would like to work on their professional personal development. Learning ObjectivesExplain what non-verbal communication meansDescribe the different types of non-verbal communicationList the benefits of effective non-verbal communicationDescribe the possible impacts of mismatched verbal and non-verbal communicationExplain how non-verbal communication supports the words said  Business OutcomesImproved communications Duration15 Minutes
INTERACTIVE
Minutes matter
Walkgrove Admin
15 mins
Premium
Course Overview The art behind meaningful minutes.Minutes, an integral part of every meeting, need not be a chore. Well-executed minutes can save time, effort and prevent oversights or duplication. Discover the simple rules of capturing and issuing effective minutes in this short topic.Target Audience Great for junior and aspiring managers and for individuals who would like to work on their professional personal development.Learning Objectives Explain the importance of effective minute-takingOutline the preparation required before taking minutesDescribe the characteristics of effective minutesDifferentiate between essential and non-essential minute contentBusiness Outcomes  Better minutes save time, effort and prevent oversights or duplication.Duration  15 Minutes
INTERACTIVE
Sway this way
Walkgrove Admin
15 mins
Premium
Course Overview Start to influence discussions and decisions.Want to bring one or more people around to your way of thinking? Take this topic to learn how to do the ground work and pick your moment.Target Audience Great for junior and aspiring managers and for individuals who would like to work on their professional personal development.Learning Objectives Explain why being a good influencer is a positive skill (WHY)Define your goal and negotiating range (WHAT)Identify the optimum time to use influencing skills (WHEN)Describe the environment in which influencing skills will be most effective (WHERE)Practise five core influencing skills (HOW)Business Outcomes  Improved business communicationsDuration  15 Minutes
INTERACTIVE
Tug of war
Walkgrove Admin
15 mins
Premium
Course Overview Overcoming resistance to change.'Some people will never change…' but don't feel defeated. Where there's change there will always be resistance to it but I evolve very slowly doesn’t always mean what it says. Take this topic to find out.Target Audience Great for junior and aspiring managers and for individuals who would like to work on their professional personal development.Learning Objectives Describe the benefits of overcoming resistance to changeIdentify those who are most likely to be resistant to changeExplain how to manage the expectations of changeExplain why vision is important when managing changeExplain how strategy influences successful change managementBusiness Outcomes  Effective change managementDuration  15 Minutes
INTERACTIVE
Act SMART
Walkgrove Admin
15 mins
Premium
Course Overview Set objectives that take you places. If you often say you want to improve your personal or professional life but never see these good intentions come to fruition then it's time to think and act SMART. This short topic will help you get started.Target Audience Great for junior and aspiring managers and for individuals who would like to work on their professional personal development.Learning Objectives State the benefits of using SMART objectivesExplain what the SMART acronym stands forRecognise a SMART objectiveConstruct a SMART objectiveBusiness Outcomes  Improved productivityDuration  15 Minutes
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