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Communication
Good communication skills are top of the list when it comes to soft skills you need to succeed in your career. Whether it’s in a written email, a meeting, presentation, or simply a conversation with a co-worker, effective communication is an important skill you need to master.
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COURSE
Bullying in the Workplace: What to Do?
Bullying has been around since time began, and more or less accepted as a part of the way things are. Only recently have its victims begun to speak out publicly. In the workplace, where power disparities are the norm, bullying is sometimes seen as unavoidable and is allowed to flourish unchecked. In many cases, victims are discouraged from even naming it. This two-module course describes the most common forms of bullying in the workplace and calculates its costs to victims and organizations; the motivations for bullying are also covered. Finally, the course offers strategies for dealing with workplace bullies. Each module concludes with a brief test-yourself quiz.
COURSE
The Effective Business Writer
360 Training
$13.30
In business writing, it is always the writer's responsibility to make sure his or her message is understood. Communicating your thoughts in a concise, logically organized manner is invaluable in business writing. This course will teach you how to write wiLearning Objectives
COURSE
High Impact Visual Aids
360 Training
$13.30
Visual aids are vital for meetings and presentations. This module will teach you how to select, prepare, and utilize the most effective visual aid tools available.Learning Objectives
COURSE
Effective and Appropriate E-mail Use
360 Training
$13.30
E-mail is a powerful communication tool that transcends time zones and continents. Its applications are wide-ranging and it can contribute greatly to productivity if used effectively and appropriately. This course will show you how to write compelling andLearning ObjectivesAt the conclusion of this course, you will be able to: Use Email effectively and appropriately Compose compelling and concise emails Overcome the risks associated with emails
COURSE
Are You Really Listening?
360 Training
$13.30
The ability to listen is an important tool for understanding others. Sadly, very few people know how to listen well. Listening is not simply agreeing â it is much more. This module teaches, âdeep listeningâ skills, which will lead to greater productivity Learning ObjectivesAt the conclusion of this course, you will be able to: Learn 'deep listening' skills Be more productive in the work envrinoment Gain better understanding of the workplace
COURSE
Interpersonal Communication
360 Training
$13.30
Everyone has the ability to become a more effective communicator. This course teaches how to identify and overcome the barriers to good communication, the importance of communicating with clarity, and the steps involved in the communication process. It alLearning Objectives
INTERACTIVE
Stress Less at Work
Kineo Learning
40 mins
A$38.50
Course OverviewThis course has been developed to provide you with an understanding of workplace stress and a range of strategies to help you manage stress. Target AudienceThe course has been designed to provide training for all employees in an organisation. Learning ObjectivesThis course provides an understanding of:What stress isStress in the workplaceBuilding resilience to stress Duration40 Minutes
COURSE
Boss Power vs Authority
Manager Foundation
1 hr
A$19
If you think about it, your role as a boss is to get people to do things. But it's not natural for people to do what you say without you having some type of power to motivate them. The ability to get people to listen to what you say and take action on it is a form of power. This short course tells you what you need to know about authority and boss power. Where the different forms of boss power comes from. What the role of authority is. And how to get people to do what you want when you have no formal authority over them. This is for managers everywhere 
COURSE
How to Communicate with Everyone
Manager Foundation
$49
Communication skills are how you get people to listen to what you say and do what you ask. This is why good communication is essential to your happiness and success. But people are different and what works for one person doesn't work for the next. This short course will show you how you can communicate effectively with everyone. Warning Signs that Your Communication is Ineffective: People not listening to you People not doing what you wanted Misunderstandings and having to repeat yourself often People having negative perceptions of you Conflict Take the Communications Quiz to find out what your communication score is This module covers the following communication skills: Clarity and concision Empathy and Interpersonal skills by adapting your message to the receiver Writing skills, verbal communication skills Persuasiveness and motivation Learning about the DISC behaviour model The objectives of this module are: Show you how to communicate more effectively with different types of people. So that you can be more persuasive in your communication which will increase your success and happiness in life and business. Your IQ remains relatively fixed. But your Emotional Intelligence (EQ) is flexible and improving your communication skills is one way that you can improve your EQ.
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COURSE
Managing Up (Quickstart Guide)
Manager Foundation
$19
Your relationship with your boss is your most important work relationship because this relationship determines your work happiness and success. But you can't rely on your boss because your boss is: Busy Distracted Shy or Simply hasn't been trained how to manage employees No wonder half of employees leave jobs because of their boss. (Per Gallup Study) Instead find out how to manage upwards by following this tried and tested guidance.
COURSE
3 Steps to Easy One-on-Ones
Keith Tatley
2 hrs
$49
Find out how to run a One on One Meeting that is so good it will change your life and put you on a path to Manager Nirvana.
COURSE
Social Media and the Challenge to Brand Identity
This course explores the power of social media to challenge corporate communication strategies, taking campaigns in unexpected directions. It also showcases  the way in which social media can undermine the communication strategies of even the most powerful companies, forcing them to come clean about their business practices and adopt transparency as the norm.
COURSE
The Role of Social Capital in Team Performance
Accepted management wisdom places the highest value on star employees who outshine their colleagues in terms of performance and rewards. Numerous research studies have shown, however, that effective teamwork comes less from “super chickens” than from social cohesion between the members. This one-module course explores the dynamics of social cohesion, offering real life examples from research and from in company practice. It will be of interest to practicing managers and team leaders as well as to students of management theory.
COURSE
The Power of Positive Feedback
Keith Tatley
1 hr
$49
How you can use positive feedback to fix employee performance problems.  Management is hard because you are responsible for your employees performance. When your employee doesn't perform, it's your responsibility to fix this with performance communication. Traditional performance communication has a bad name because it: Takes too long Is confrontational Employees don't like it and Doesn't work But This short course will show you how to fix performance problems using effective feedback
COURSE
Getting Going with GO1
Keith Tatley
1 hr
Online Learning is the future. Find out what you need to know to make the best of your online learning whether this is for your own development, developing the employees on your team as a manager or in the organisation
COURSE
PART 1 - Understanding Yourself with Everything DiSC Profiling (2017) 1 CPD Unit
CPD forMe
1 hr
A$60
Understanding your natural (default) style is the first step to becoming more effective when working with others. If you work with managers, peers, staff and clients, ensure greater success in the outcomes that you are working to achieve. (Requires completion of Everything DiSC assessment as pre-work available through CPDforMe.com.au) Recorded March 2017 Key Learning Outcomes: Understand and explain the DiSC model Understand their natural style, including your priorities Understand their personal motivators and stressors Read where other people are coming from in respect to their own natural style/tendencies1 CPD Unit = 1 Hour Self Study (check with your Professional Body)
COURSE
Effective Meetings - Tools and Tips (2017) 1 CPD Unit
CPD forMe
1 hr
A$60
With a globalised economy and disruption there is a greater need for meetings to build teams, effect collaboration and resolve issues. The speed at which matters move has increased as have expectations of partners, peers and clients. Meetings are now often larger, with more diverse stakeholders. To be successful meetings now need to be efficient, effective and deliver outcomes. We can increase our efficiency by having tools. Recorded March 2017 Key Learning Outcomes Set agendas more productively Have a structured tool for preparing for meetings. Formulate goals, process and style Decide who to invite Minute meetings without arguments developing Deal with roadblocks Make outcomes stick1 CPD Unit = 1 Hour Self Study (check with your Professional Body)
COURSE
Navigating Difficult Issues with Peers, Staff and Clients (2017) 1 CPD Unit
CPD forMe
1 hr
A$60
This session introduces the negotiation conflict resolution and communication skills vital to help professionals work through difficult conversations that arise in working relationships and with clients and suppliers. Participants will learn some of the psychology of conflict, how to plan for and respond to negative reactions and emotions along with ways to keep the discussion on track and steer it toward workable options and firm commitments. This webinar will be helpful to anyone who might be avoiding a difficult conversation at work due to a lack of confidence, who is frustrated by the lack of follow through on prior agreements or who has to manage dissatisfied clients or personality clashes in the workplace. Recorded March 2017 Key Learning Outcomes: Reflect on their own needs, interests and feelings in a key relationship or situation and set conversation goals or action plans with timelines Apply some opening up strategies to create the time and opportunity for constructive conversations and to set the scene and open the dialogue positively. Steer a conversation toward an objective and rational stance while at the same time remaining empathetic, responsive and engaged with the perspectives of others Manage difficult moments and behaviours more effectively by having some constructive techniques to redirect, neutralise1 CPD Unit = 1 Hour Self Study (check with your Professional Body)
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