Sales
Keen to improve your sales skills and see positive results? Whether you’re looking to develop new sales techniques, or reinforce existing selling skills, you can benefit from online training.
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COURSE
Paid Search Professional - OMCP Preparatory Program
360 Training
$3
Ads work best when the right message reaches the right audience at a time and place where they’re most receptive. So how do you make sure your ads end up in front of your target audience when and where they should? With the Paid Search Professional Concentration, you’ll start by learning the landscape of online marketing with the Foundations Course; then dive deep into your targeted PPC training to make sure the ads you're paying for are bringing a return. You’ll come out the other side with a comprehensive, cross-discipline approach to designing, building, and maintaining PPC campaigns. Finally, you’ll get specialized training in specifics with short courses that dive deeper into the advertising opportunities of top social media channels. But getting users to your site is only half the battle. The next step is to have them purchase, register, fill out your form, and convert from visitors to customers. That’s the magic of Conversion Optimization. You’ll get a comprehensive overview of landing page optimization, with real-world examples of what works, what doesn't, and what steps you can take to test your theories. When you can get the right message in front of the right people and help them to take the right actions, you’re right on track to becoming a huge asset for any company that advertises online. “Remember, customers look at you as one singular brand. They want to feel that singularity throughout all their interactions with you. And unfortunately, if your PPC person is not considering social media etiquette or conversion psychology in their campaigns, if they’re not consistent in company voice or philosophy, they can break that trust.” - Bryan Eisenberg, Market Motive faculty and author of Always Be Testing
COURSE
Social Media & Mobile Marketing Professional OMCP Preparatory Program
360 Training
$3
Consumers don’t wait till they get home to share their experiences -- good or bad -- on social media. They do it right now, on the go, from laptops, tablets, and phones. Harness that power for good, and you’ll become a great online marketer who’s an asset to any company. With the Social Media & Mobile Marketing Professional Concentration, you’ll start by learning the landscape of online marketing with the Foundations Course; then dive deep into making mobile and social work in your favor. Learn to find, engage, convert, and measure your audience where they live, and become an expert on the guidelines, opportunities, and strategies critical to creating effective campaigns. Master the art of generating content that social audiences will love to share with their own social audiences, and they’ll help spread your message. When you can engage consumers where they are, speak their language, and create a connection, they’ll love your company, and your company will love you. This course qualifies graduates for OMCP® Certification. “More than half of the people under thirty-five are accessing [. . .] search and social content on a smartphone or tablet. By 2015 that number will be far greater.” - Greg Jarboe, Market Motive faculty & Author of YouTube Marketing an Hour a DayConsumers don’t wait till they get home to share their experiences -- good or bad -- on social media. They do it right now, on the go, from laptops, tablets, and phones. Harness that power for good, and you’ll become a great online marketer who’s an asset to any company.  
COURSE
Microsoft Word 2007 Level 3
360 Training
$135
This course teaches students advanced-level concepts and features of the Microsoft Word 2007 application. Students accomplish the learning objectives for each lesson through a series of hands-on tasks, for which they are given step-by-step instructions and desired result checkpoints. The tasks provide ample opportunity for students to practice, apply, and develop the Word skills covered in the lesson.
COURSE
Microsoft Word 2010 Level 1
360 Training
$125
This course will provide an overview and introduction to Microsoft Word 2010 and its use within the Windows environment. You will learn basic concepts and techniques for working with Microsoft Word's most commonly used features and functions. There will be opportunities to explore and practice these techniques throughout the course.
COURSE
Microsoft Word 2010 Level 3
360 Training
$125
In this course, you will learn to increase productivity and enhance your documents using some of Microsoft Word's advanced level features. There will be several opportunities to practice these techniques throughout the course.
COURSE
MS Access 2010, Level 1
360 Training
$125
Microsoft Access is a feature-rich application that makes it easy for you to create, manage, and manipulate databases. This course will provide an overview and introduction to Microsoft Access 2010 and its use within the Windows environment.You will learn basic concepts and techniques for working with the most commonly used features and functions of Microsoft Access. You will have opportunities to practice these techniques throughout the course.
COURSE
MS Excel 2007 Level 3
360 Training
$149
This Excel 2007 – Level 3 course teaches students advanced-level concepts and features of the Microsoft Excel 2007 application. In this course, students will build upon the skills learned in the Microsoft Excel 2007 Level 1 and Level 2 courses, and will cover more advanced level concepts and features of Microsoft Excel 2007. They will learn to increase productivity and enhancements of spreadsheets using some of Excel's more advanced level features. The aim of this course is to provide an understanding of Microsoft Excel in order to create and manage spreadsheets at an advanced level. This Level 3 Excel course will be useful to those interested in preparing and maintaining financial statements, and other kinds of reports in an up-to-date office spreadsheet environment.
COURSE
MS Outlook 2007 Level 2
360 Training
$150
This Outlook 2007 – Level 2 course builds on the basic concepts and features covered in the Level 1 course. Students learn to customize Outlook, personalize and secure email messages, and organize and manage e-mail effectively. This course teaches students to search, sort, filter, archive, retrieve, and categorize e-mail messages. They will also learn how to create and manage rules, customize message alerts, and utilize Outlook to collaborate and share information with others. This course provides an understanding of Outlook that goes beyond the basics for those with little or no experience using email client or personal information management applications. It will be of interest to people who want to use Outlook to manage email, contacts, scheduling, and tasks. This course will also be of special interest to individuals or workgroups interested in increasing productivity.
COURSE
MS Power Point 2007 Level 2
360 Training
$149
The PowerPoint 2007 - Level 2 course teaches students intermediate- to advanced-level concepts and features of the Microsoft PowerPoint 2007 application. In this course, students learn to customize PowerPoint and create professional presentations by building upon the basic skills learned in the PowerPoint 2007 - Level 1 course. They learn to work with slide masters, design templates, and incorporate multimedia effects such as animation, sound, and motion clips into their presentations. Students also learn to apply good design principles, use color effectively, use features that enhance collaboration with others, and deliver online (Web) presentations.The goal of this course is to provide an understanding of PowerPoint that goes beyond the basics, in order to create informative, powerful, and memorable business presentations. The PowerPoint 2007 - Level 2 course will be useful to those interested in creating and working with presentations.
COURSE
MS PowerPoint 2010 Level 2
360 Training
$145
The PowerPoint 2010 – Level 2 course teaches students intermediate to advanced level concepts and features of the Microsoft PowerPoint 2010 application. Students learn to work with slide masters, design templates, and incorporate multimedia effects such as animation, sound, and motion clips into their presentations. They will also learn to apply good design principles, use color effectively, use features that enhance collaboration with others, and save presentations in different formats.The goal of this course is to provide an understanding of PowerPoint that goes beyond the basics, in order to create informative, powerful, and memorable business presentations. People who wish to build upon basic PowerPoint skills to create enhanced, professional presentations will be interested in PowerPoint 2010 – Level 2.
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COURSE
Office Procedures Level 2
360 Training
$135
This course covers a variety of topics as it simulates an office environment and challenges students with tasks that they would typically perform. This course consists of six Lessons and a Final Exam. Each Lesson is divided into Sections with related Tasks. There are questions at the end of each Lesson designed to reinforce the concepts the student has learned in the Lesson.
COURSE
Search Engine Optimization (SEO) (OMCP Preparatory)
360 Training
$3
Whether you’re new to digital marketing or a seasoned professional, this course will broaden your skill set and improve your ability to deliver real value for yourself, clients, and employers. Join faculty Todd Malicoat and Matt Bailey as they take you through everything from on-page Foundations to keyword research, SEO copywriting, site architecture, link-building, and local search optimization strategies. You'll learn all you need to know to be prepared for a job interview for an SEO position, or take on small, medium, or large SEO projects, and work them from start to finish. This course is preparatory for the OMCP™ Certification test. Recommended prerequisites: SEO Foundations
COURSE
Social Media For Business: Strategies, Policies, and Privacy
360 Training
$695
Social media is not an option for business success; it is a necessity. But social media channels can be challenging to penetrate for business owners and marketers wanting to reach their target audience. Careful planning, understanding the tools, and applying proven tactics can give anyone a edge in the Social Web. And while social media can do wonders for marketing initiatives, improper use of the tools can turn the best intended campaigns into a media nightmare. Maintaining social media guidelines and policies can help avoid the mistakes many other business have made. This course is for those who are serious about using social media to its full potential to help their brand, small business, PR/marketing firm, or nonprofit find success with social media.
COURSE
Mobile Marketing (OMCP Preparatory)
360 Training
$3
With consumers getting more instant information right in the palm of their hand, mobile marketing is no longer a nice-to-have. But though everything has changed, nothing has really changed: it's still about selling products and building loyalty. Join Jeff Hasen and learn the best practices for interacting with the mobile consumer, asking the right questions, and launching mobile campaigns built on “Moments of Trust” that impact sales and brand loyalty. You'll be better equipped to reap the benefits of ever-growing mobile channels. Whether you’re new to digital marketing or a seasoned professional, this course will broaden your skill set and improve your ability to deliver real value for yourself, clients, and employers. Streaming video lessons, downloadable workbooks, and web-based quizzes and tests are all available online 24x7. Recommended prerequisites: Mobile Marketing FoundationsThis course is preparatory for the OMCP™ Certification test.
COURSE
Online Marketing Foundations (OMCA Preparatory)
360 Training
$2
Gain a comprehensive overview of digital marketing, and finish with a solid understanding of not only how each discipline works, but how the disciplines work together.   At the end of the series, you'll be armed with enough information to confidently discuss each area of digital marketing with clients, team members, or potential employers. This course also prepares you to move on to the full-length immersion courses in your preferred disciplines.   The curriculum is made up of eight discipline-specific short courses, each with its own workbooks, quizzes, and final test.
COURSE
PPC & Paid Search Marketing (OMCP Preparatory)
360 Training
$3
With your competition getting smarter every day, it's critical not only to have a strong foundation in pay-per-click principles, but an advanced understanding in keyword research, ad copy, formula-based bidding strategies, PPC economics and customer psychology. Join Brad Geddes and Bryan Eisenberg for a no-nonsense approach to PPC education, as you learn a comprehensive, cross-discipline approach to designing, building, and maintaining your PPC programs. Whether you’re new to digital marketing or a seasoned professional, this course will broaden your skill set and improve your ability to deliver real value for yourself, clients, and employers. Streaming video lessons, downloadable workbooks, and web-based quizzes and tests are all available online 24x7. Recommended prerequisites: PPC Foundations This course is preparatory for the OMCP™ Certification test.
COURSE
Social Media Marketing (OMCP Preparatory)
360 Training
$3
Social Media is evolving fast.  How can you keep up with all the options, platforms, and trends, much less know which ones are worth pursuing? Take your training to the next level with comprehensive Social Media Training and learn not only how to use each tool but how to decide which strategy is better for which type of campaign and what kind of business.  Jennifer Evans Cario and Greg Jarboe will give you everything you need to run your own highly successful social media campaign. Whether you’re new to digital marketing or a seasoned professional, this course will broaden your skill set and improve your ability to deliver real value for yourself, clients, and employers. Streaming video lessons, downloadable workbooks, and web-based quizzes and tests are all available online 24x7. This course is preparatory for the OMCP™ Certification test. Recommended prerequisites: Social Media Marketing Foundations
COURSE
Social Media Marketing Assistant
360 Training
$2
The purpose of the Social Media Marketing Assistant program is to prepare students to assist the marketing department and advertising personnel in all aspects of social media marketing administration.  Businesses need employees to perform administrative tasks within the marketing team.    Marketing administrative assistants can work in the back or front office.  Therefore, employers value employees with strong people skills. As social media marketing directors need people to handle the marketing administrative tasks.
COURSE
Social Media Marketing Director
360 Training
$3
The Social Media Director program is designed to prepare learners, small business owners, and marketing gurus for the excited world of social media. Businesses increasingly gravitate to social media to pitch their products by interacting with audiences and sharing content that educates, entertains, and enlightens. While the channels for promoting a company's products may have changed-from a print-based environment to one that is becoming increasingly digital-based the fundamentals of a marketing and public relations position have not.
COURSE
Customer Service Training
Rod Catterall & Associates
6 hrs
A$3,300
Rod Catterall & AssociatesAll training is tailored to suit and run in house for small groups of 20 staff or larger groups on request. As such the requested fee is for a single booking and not per person. We run training Australia wide and have a highly qualified team of training associates who all have a great deal of experience presenting to organisations within Australia on issues pertaining to occupational violence.Course OverviewThis program will provide an introduction to the basic principles of Customer Service 1O1 Interactions both internal/external.Face to Face and on the phone.Written correspondence such as e-mail communication.Customer relations & care
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