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Essential Skills of Communicating

COURSE
Vital Learning
1 hr 20 mins

Essential Skills of Communicating

COURSE
Vital Learning
1 hr 20 mins
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

Course Overview

As a team leader, you are responsible to get work accomplished through your team. Getting work accomplished and successful execution requires good communication. The Essential Skills of Communicating teaches you how to craft clear and concise messages, deliver messages designed for the team member, use active listening skills, align your verbal and nonverbal communication, and provide impactful feedback. Through various exercises and practice scenarios, you'll develop a comfort level with these skills to help you apply them every day back on the job.

Learning
Module 1: Empowering Leadership Communication
Utilize an empowering and dynamic communication process to increase team members’ motivation and commitment.
Empowering Leadership Communicationinteractive
Module 2: Craft Clear and Concise Messages

Construct and express clear and concise messages in both written and spoken communication. 

Craft Clear and Concise Messagesinteractive
Module 3: Deliver Messages Designed for the Team Member

Deliver messages that address the interests of the listener. 

Deliver Messages Designed for the Team Memberinteractive
Module 4: Listen To Communicate
Use Reflecting, Probing, Supporting, Advising to demonstrate active listening to others.
Listen To Communicateinteractive
Module 5: Manage Nonverbal Behavior
Make verbal and nonverbal communication congruent to reinforce the intent of messages.
Manage Nonverbal Behaviorinteractive
Module 6: Impactful Feedback
Provide the rationale for your feedback, whether to reinforce or improve performance.
Impactful Feedbackinteractive
Module 7: Mastering Essential Skills of Communicating
Practice the skills learned in Essential Skills of Communicating in a full scenario situation.
Mastering Essential Skills of Communicatinginteractive
Module 8: Essential Skills of Communicating Health Check
Test your ability to apply Essential Skills of Communicating concepts in this skills-based scenario assessment.
Essential Skills of Communicating Health Checkinteractive