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COURSE
Developing an effective communication strategy
Catalyst online learning portal
1 hr
Premium
Are you an emerging or experienced leader in the community services industry, looking to plan effective communication, every time? If so, this course is just for you!Who is it for?This professional development course 'Developing an effective communication strategy' is aimed at leaders in the community services industry. However, the insights, information and ideas presented will benefit employees of all levels. After all, we're all leaders in one way or another!What's included?The course explores how to plan and develop the right strategy to get your messages across and how to support your strategy by putting communication protocols in place.It consists of the following elements: 1 x visually engaging, interactive eModule A toolbox full of helpful posters and infographicsAn online quiz where you can test your knowledge.What will I learn?By completing this course, we’ll help you to:Identify your needs to effectively plan your communication strategyDevelop your messages and determine the most appropriate communication method for eachConsider the fine detail of your communication strategy during the development process, including timelines and costsImplement communication protocols to drive quality and consistency within your strategy. How long will it take?This course will take around 1.5 hours to complete, depending on how deep you want to go. It's broken down into discreet packages, so it's easy to dip in and out of your learning when it suits you. This professional development course is NOT accredited. However, the content contained within the course aligns with the unit of compentecy 'CHCCOM003 Develop workplace communication strategies'.That's great! You can extend your learning experience by completing the other courses in this suite:Communication strategies... An introductionProtomoting your communication strategy.
COURSE
Managing risk effectively
Catalyst online learning portal
1 hr
Premium
Are you an emerging or experienced leader in the community services industry, looking to delve deeper into effective risk management? If so, this course is just for you!   Who is it for? This professional development course 'Managing risk effectively' is aimed at leaders in the community services industry. However, the insights, information and ideas presented will benefit employees of all levels. After all, we're all leaders in one way or another!   What's included? The course explores the identification and treatment of risk in the workplace including identifying and assessing risks, communicating with affected individuals, and developing action plans to address risks.  It consists of the following elements:  1 x visually engaging, interactive eModule  A toolbox full of helpful posters and infographics An online quiz where you can test your knowledge.   What will I learn? By completing this course, we’ll help you to: Identify a range of risks Analyse and prioritise risks Design plans to minimise risks.   How long will it take? This course will take around 1.5 hours to complete, depending on how deep you want to go. It's broken down into discreet packages, so it's easy to dip in and out of your learning when it suits you.  Is this course accredited? This professional development course is NOT accredited. However, the content contained within the course aligns with the unit of competency 'BSBRSK501 Manage risk'. I loved this course... I want more! That's great! You can extend your learning experience by completing the other course in this suite: Risk management 101.
COURSE
Quality frameworks... An introduction
Catalyst online learning portal
1 hr
Premium
Are you an emerging or experienced leader in the community services industry, looking to enhance your committment to quality? If so, this course is just for you!   Who is it for? This professional development course 'Quality frameworks... An introduction' is aimed at leaders in the community services industry. However, the insights, information and ideas presented will benefit employees of all levels. After all, we're all leaders in one way or another!   What's included? The course explores what a quality management framework is, and how it can help an organisation maintain their committment to quality. It consists of the following elements:  1 x visually engaging, interactive eModule  A toolbox full of helpful posters and infographics An online quiz where you can test your knowledge.   What will I learn? By completing this course, we’ll help you to: Define what is meant by 'quality framework' Describe why quality is so important Outline the components of a quality management framework. How long will it take? This course will take around 1.5 hours to complete, depending on how deep you want to go. It's broken down into discreet packages, so it's easy to dip in and out of your learning when it suits you.  Is this course accredited? This professional development course is NOT accredited. However, the content contained within the course aligns with the unit of competency 'CHCMGT001 Develop, implement and review quality framework'. I loved this course... I want more! That's great! You can extend your learning experience by completing the other courses in this suite: Developing a quality framework Monitoring and improving a quality framework.
COURSE
Developing a quality framework
Catalyst online learning portal
1 hr
Premium
Are you an emerging or experienced leader in the community services industry, looking to enhance quality in your organisation? If so, this course is just for you!   Who is it for? This professional development course 'Developing a quality framework' is aimed at leaders in the community services industry. However, the insights, information and ideas presented will benefit employees of all levels. After all, we're all leaders in one way or another!   What's included? The course explores the steps involved in developing a quality management framework, including overcoming barriers and issues and embedding continuous improvement processes. It consists of the following elements:  1 x visually engaging, interactive eModule  A toolbox full of helpful posters and infographics An online quiz where you can test your knowledge.   What will I learn? By completing this course, we’ll help you to: Consult with others to develop a quality management framework Set quality-driven standards and processes Address barriers and issues to quality Embed continuous improvement processes.   How long will it take? This course will take around 1.5 hours to complete, depending on how deep you want to go. It's broken down into discreet packages, so it's easy to dip in and out of your learning when it suits you.  Is this course accredited? This professional development course is NOT accredited. However, the content contained within the course aligns with the unit of competency 'CHCMGT001 Develop, implement and review quality framework'. I loved this course... I want more! That's great! You can extend your learning experience by completing the other courses in this suite: Quality frameworks... An introduction Monitoring and improving a quality framework.