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Retail Sales Training

COURSE
PD Training
7 hrs 30 mins

Retail Sales Training

COURSE
PD Training
7 hrs 30 mins

Course Overview

In a retail sales situation, satisfying every customer can be difficult, but there are proven methods and skills you can learn to maximise their satisfaction and increase sales.  One key principle is simply to be there when needed and offer assistance as required.

The PD Training Retail Sales Training Course provides you with an understanding and skills development in how to better engage with customers, how to control the sales process, how to identify upselling/cross-selling opportunities, learn basic sales psychology, how to conduct basic needs analysis and much more.

This comprehensive sales training course is designed to help retail sales professionals sell more and discount less, how to deal with difficult customers and professionally handle every sale and maximise every opportunity.

This dynamic training course is available now throughout Australia, including Brisbane, Sydney, Melbourne, Adelaide, Canberra, Parramatta and Perth.

Learning Objectives

  • Learn to greet constructively & create a personal connection
  • Develop rapport & create warmth & openness
  • Master active listening techniques
  • Learn to control the sale & lead a customer to becoming a buyer
  • Learn an amazingly simple and professional way of handling price shoppers
  • Learn 4 effective techniques for minimising & negating the need to discount
  • Understand sales psychology such as the 'The Power of "YES" when selling'
  • Learn how to simply ask for the sale
  • Learn to identify cross selling and upselling opportunities
  • Master effective techniques for closing without being pushy
Learning
Public Classes
Retail Sales Trainingevent