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Managing Project Communications (PMBOK® Guide Fifth Edition)
1 hr 2 mins
It is commonly said that up to 90% of a project manager's time is spent communicating, whether it's with external stakeholders, members of the project team, suppliers, or other managers within the organization. That speaks volumes about the important role of communication to a project. When communications break down, projects fail. When communications are good, the project is more likely to achieve its objectives. Healthy project communication means that the right people are getting the right information at the right time. They are able to make informed decisions. They understand what is going on and are able to proceed with their work. Communications management is one of the most essential functions of a project manager. Project managers need to plan out a strategy to ensure that needed information is gathered and produced efficiently. In this course, learners will learn how to plan and manage project communications. Learners will be introduced to best practices outlined in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Fifth Edition published by the Project Management Institute (PMI®). This course provides a foundational knowledge base reflecting the most up-to-date project management information so learners can effectively put principles to work at their own organizations. This course will assist in preparing the learner for the PMI® certification exam. This course is aligned with the PMBOK® Guide - Fifth Edition, published by PMI®, Inc., 2013. Copyright and all rights reserved. Material from this publication has been reproduced with the permission of PMI®.
Radio Communications
Vivid Learning
20 mins
Course OverviewMany companies with larger industrial operations, or open work sites where workers may not be visible at all times, employ a radio communications systems to facilitate work and working safely. Radio communications systems operate under license from the Federal Communications Commission (FCC), the agency that regulates the allocation and use of the electromagnetic frequency spectrum in the United States—they control the airwaves. Licensed employers, not operators, are fully responsible for the actions of personnel who operate radio systems. Because the FCC holds the licensed employer responsible for all operator actions, workers must comply with all of the organization’s rules and operating procedures.Employers are responsible for the proper functioning and operation of radio systems. Generally, there is a system operator on duty with authority for the operation and use of the organization’s radio system, who is assigned to monitor the organization’s own compliance with FCC regulations. All individual radio operators have the responsibility to know and to follow the “rules and regulations” governing the use and misuse of all radio equipment. Each radio operator is also responsible for the prevention of any damage to the organization’s radios or radio equipment in any licensed installation.This lesson introduces students to why radio operator training is required, operator responsibilities, correct procedures for calling and acknowledging messages, how to use code words, and general radio communication requirements.Learning ObjectivesIdentify why radio operator training is required and recognize key operator responsibilities.Identify how to prioritize messages and recognize approved and prohibited message content.Identify proper procedures for calling and acknowledging radio messages.Identify radio code words.Identify general radio communication requirements.Course Duration20 minutes
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