As a team leader, you are responsible to get work accomplished through your team. Getting work accomplished and successful execution requires good communication. The Essential Skills of Communicating teaches you how to craft clear and concise messages, deliver messages designed for the team member, use active listening skills, align your verbal and nonverbal communication, and provide impactful feedback. Through various exercises and practice scenarios, you'll develop a comfort level with these skills to help you apply them every day back on the job.
Construct and express clear and concise messages in both written and spoken communication.
Deliver messages that address the interests of the listener.