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Dealing With Difficult People - Introduction

VIDEO
Skill Path
8 mins

Dealing With Difficult People - Introduction

VIDEO
Skill Path
8 mins
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

Course Overview

Anyone who can effectively deal with difficult people and situations enjoys a real advantage in the workplace. Next time, be prepared. In this video, you’ll look at what bugs you, who you are and why you respond the way you do, how to make new changes stick and where to stand your ground along with when to walk away. Spend an hour with Dawn and you’ll know exactly what to say and do to defuse volatile situations and bring out the best in people—no matter how difficult they are.