Rod Catterall & Associates
All training is tailored to suit and run in house for small groups of 20 staff or larger groups on request. As such the requested fee is for a single booking and not per person. We run training Australia wide and have a highly qualified team of training associates who all have a great deal of experience presenting to organisations within Australia on issues pertaining to occupational violence.
This program will provide an introduction to the basic principles of Customer Service 1O1 Interactions both internal/external.