Customer Experience by FISH! (US Version)
This 60 minute interactive course explained how to practise the world famous FISH! Philosophy to create a culture where employees are passionate about creating connections with customers and each other. They will hear from individuals from cross section of industries explaining how these simple four practices can make work and life more enjoyable and fulfilling. It is full of tips and suggestions are will inspire and motivate people to show they care. Each learner will have the opportunity to create their own FISH! action plan and will recieve a certificate of completion to demonstrate this highly valued and recognised core life skill. Happy Fishing!
This FISH! course is the Gold Medal winner for Best Learning & Development Project - Customer Service at the 2019 LearnX Live Awards.
Boosting enthusiasm and curousity, Learning from successes and mistakes, identifying appropriate play
All levels of staff from across an organisation including leaders, front line staff and back of house or support staff. Everyone can benefit from learning how to enjoy their work.
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