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CRM an Introduction

INTERACTIVE
Elearning WMB
40 mins

CRM an Introduction

INTERACTIVE
Elearning WMB
40 mins
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

Course Overview 

This CRM (or Customer Relationship Marketing) e-learning covers the definition of CRM and how it developed over time.  Examples of CRM in action illustrate the benefits of an effective CRM system.

Target Audience 

Business and corporate

Learning Objectives 

  • What is ‘CRM’?
  • How did it develop?
  • What does CRM look like in action
  • What are the benefits of CRM

Duration 

40 Minutes