Europe, Middle East, Africa - Global

# Direction Hospitality Training

Accommodation and Food Services, Safety and Compliance

![](https://images.prismic.io/go1-com/aNDp055xUNkB08B3_Group48097903.png?auto=format%2Ccompress&fit=max&w=3840)

## Hospitality-Specific Expertise

Courses are developed by professionals with over 35 years of operational and training experience in hotels and events, from SMEs to luxury 5-star establishments.

### International Best Practice Standards

Content reflects globally recognised hospitality standards and is endorsed by the Institute of Hospitality, ensuring universal relevance.

### Highly Visual and Interactive Learning

High levels of learner engagement through activities, feedback, and multimedia ensure a deep understanding of the ‘why’, not just the ‘what’ or ‘how’.

### Practical, Fully Voiced Modules

Clear, visually rich layouts and audio narration create an accessible, comfortable learning environment with key points broken down for easy absorption.

### Action-Oriented Outcomes

Downloadable action plans and follow-up resources support learners and managers in applying knowledge and improving customer service post-training.

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### About Direction Hospitality Training

Direction Hospitality Training is a UK-based provider of professional online hospitality training, developed by in-house hospitality professionals with over 35 years of operational and training experience. Their courses adhere to internationally recognized best practice standards and are endorsed by the Institute of Hospitality. 

## Key Attributes

### Topics covered

Customer Service & Communication in Hospitality

Food, Beverage, and Bar Service Skills

Housekeeping and Operational Standards

Health, Safety, and Hygiene Compliance

Sustainability Awareness for Hospitality Teams

### Best suited for

Hotel and restaurant staff

Hospitality managers and supervisors

Customer service and front-of-house teams

Housekeeping and operational staff

Bar and beverage service teams

### Estimated course content

50 - 100

### Language coverage

English

### Content experience features

Interactive, Course, Link, Assessable / Contains Assessment, Video, Text, Voiceover

## Training content for every business need

[Speak with an expert](/speak-with-an-expert)