Complaints Handling

INTERACTIVE
Elearning WMB
30 mins

Complaints Handling

INTERACTIVE
Elearning WMB
30 mins
£15per person
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
£15per person
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

Course Overview

This session will look at how we record complaints and compliments, what processes to follow, and how we (as a business) learn from them.

Target Audience

Business and corporate

Learning Objectives

  • Customer Feedback
  • Feedback Policy
  • Complaint and the Complaints Process

Duration

30 Minutes

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