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Advise on products and services

COURSE
Interaction Training
30 mins

Advise on products and services

COURSE
Interaction Training
30 mins
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free
OR
Included in GO1 PremiumStarting from $12 per user for teamsLearn moreTry it free

A thorough understanding of your products and services is imperative to a positive customer experience. It is difficult to effectively sell to a customer if you cannot show how a product or service will address their needs. You need to acquire background knowledge about it and you need to know how to identify and demonstrate the features, especially those that matter to the customer you are talking to.

Learning
Advise on Products and Services
Customers respond positively to enthusiastic sales people who show passion for their products and eagerly share the benefits with them. A positive touch tends to be infectious, but it will be difficult to achieve if it does not have substance or does not relate to customer needs. In this course, we focus on the substantial product knowledge that is essential to accurately and persuasively present products and services.
Advise on Products and Servicesinteractive